Refund policy

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Any custom side plates are not eligible for return or refunds. If there is a issue please contact me and we will get it taken care of.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
No refunds on orders 15 days or more.

Lexan Baseplates are not subject to a refund. 

All returns must arrive back in new condition. 
All returns are subject to a 20% restocking fee. Custom orders are not eligible for a refund.